You shipped it back to them before contacting them about it?
You shipped it back to them before contacting them about it?
Got two of their 2-and-a-half inch belts from Best Belts last summer, which I've liked. The narrower belt was a Coach Rippetoe recommendation:
The Belt and the Deadlift | Mark Rippetoe
In March of this year, I ordered another one--16 day turnaround.
Contact them? These assholes don’t ever answer the phone, they don’t return calls when you leave a message nor do they answer emails. You don’t have to contact them to return. Website says to return the belt with a $15 check to cover their return shipping fee. I shipped FedEx and have proof of delivery showing they received the belt months ago. My bank showed me that they deposited my check. Worst customer service I have ever come across. Reviews online saying they are a scam.